How can I fix these scratches?

After a cascade of repairs to my brand new Mustang (that may not be over yet), I’m left with these scratches and abrasion on the door sills. Is there a product that will fix this? Thanks for any suggestions!
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Those look like scratches on plastic. The only real fix is to replace the plastic, honestly.

You could try polishing, but it’ll probably keep happening. Personally, I gave up worrying about it.

Hugh said:
Those look like scratches on plastic. The only real fix is to replace the plastic, honestly.

You could try polishing, but it’ll probably keep happening. Personally, I gave up worrying about it.

Yeah, I’m planning to replace the parts eventually, but it’s frustrating. We’re super careful getting in and out of the car, so I think this damage is from the glass shop when they replaced the front and rear glass. They likely had glass bits on their shoes, scratching up the scuff plates. Parts aren’t expensive, but installation might be a hassle. We’ll see.

@Cary
I get it. I have a 2024 GT convertible with the same problem. Guess I’ll be buying replacements too.

Looks like typical wear and tear, but ChrisFix has a video on making interior plastics look like new. Might be worth checking out!

Zia said:
Looks like typical wear and tear, but ChrisFix has a video on making interior plastics look like new. Might be worth checking out!

ChrisFix is awesome! Seems like a good dude too. I’d start with some all-purpose cleaner and a gentle brush to see if some scratches are just scuffs that can come off with a good clean.

Zia said:
Looks like typical wear and tear, but ChrisFix has a video on making interior plastics look like new. Might be worth checking out!

Normally, I’d agree it’s wear and tear, but the car’s only three months old. This is from careless repair and tint people, plus, I hate black interiors because they show every scratch, ding, and bit of dust. Thanks for the tip—I’ll give that a try!

@Cary
Had a similar experience with my 2019 GT. Took it in for a driver’s window switch replacement, and the tech left nicks on the handle. They ordered replacements, but it was frustrating. Got more damage during body work on the driver’s door, so I had to get creative with repairs. Honestly, every time I get work done, it feels like I’m risking more damage.

@Byron
I know exactly what you mean. It’s like they just don’t care! My previous car had similar damage from repairs, and I didn’t notice until it was too late to make them accountable. I’ve even gotten my car back with greasy prints all over. At one point, the dealership had to detail it because it was so bad. This constant damage makes me dread having work done on my car.

I’ve heard that a light touch with a heat gun can reduce scratches, but only try it if you have replacement parts ready in case it goes wrong.

Darren said:
I’ve heard that a light touch with a heat gun can reduce scratches, but only try it if you have replacement parts ready in case it goes wrong.

That’s an idea! I’ll have replacement parts on hand just in case.

Darren said:
I’ve heard that a light touch with a heat gun can reduce scratches, but only try it if you have replacement parts ready in case it goes wrong.

I’d start with a hair dryer first. I’ve used one to blend in minor scratches before. If that’s not enough, then go for the heat gun.

@Aris
I was wondering about that. My hair dryer gets super hot, so that might work. Thanks!

Darren said:
I’ve heard that a light touch with a heat gun can reduce scratches, but only try it if you have replacement parts ready in case it goes wrong.

Heat can restore the color on faded black trim and might help minimize the look of scratches. Just follow it up with some protectant.

I’d replace them. My previous owner was rough on the door panels, and nothing’s worked to get the scratches out. It’s annoying to have a new car that already looks worn.

Fabian said:
I’d replace them. My previous owner was rough on the door panels, and nothing’s worked to get the scratches out. It’s annoying to have a new car that already looks worn.

Exactly! Glad someone gets it. Have you tried replacing them yourself? I’m wondering if it’s a DIY or if I’ll need help because of the door seals.

@Cary
I haven’t done it yet since it’s a weekend car and I don’t notice it much. But if it bugs you daily, it might be worth fixing.

Fabian said:
@Cary
I haven’t done it yet since it’s a weekend car and I don’t notice it much. But if it bugs you daily, it might be worth fixing.

It’s my only car, so I see it all the time. Plus, it’s basically new, so every scratch hurts to look at!

@Cary
If it bugs you that much, go ahead and get it fixed. No sense in letting it drive you nuts.

Fabian said:
@Cary
If it bugs you that much, go ahead and get it fixed. No sense in letting it drive you nuts.

Good advice. It’s just frustrating that this happened to a car with less than 4k miles. Thanks for understanding—I feel like no one gets it but fellow car lovers.